Privacy Policy

1. Introduction

At RAGBase, we take your privacy seriously. This Privacy Policy ("Policy") describes how we collect, use, and protect the personal and corporate information of our users across Law, Finance, and Healthcare sectors.

2. Core Privacy Guarantee (PII Redaction Firewall)

RAGBase employs a proprietary PII (Personally Identifiable Information) Redaction Firewall. Any documents uploaded to our platform are instantly scanned. Sensitive data (including but not limited to names, Social Security Numbers, financial account numbers, and Protected Health Information) is anonymized before it reaches our core reasoning models.

3. Data Ownership and Usage

You retain total ownership of your data. We do not use your uploaded case files, SEC records, patient histories, or any other proprietary data to train our foundational models. Your data is isolated within your designated workspace.

4. Compliance

Our infrastructure is designed to align with strict regulatory standards including HIPAA, GDPR, and principles of Attorney-Client Privilege. We utilize end-to-end encryption for data in transit and at rest.

5. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at: contact@ragbasehq.com.